FAQ

How do I buy wine from Northwestern?

We will supply you with free samples of wine which we deliver to you. We will also email you a price list of wines so you will know what wines there are to sample. You can taste the wine at your leisure but should probably let us know within one week if you like to order.

Is the wine all really expensive?

Absolutely not. Our experience has been that we have very discerning wine drinkers many of whom are very knowledgeable and who are very prudent

How do I order my wine?

You can order by email, by phone or by using a form which is part of the wine list.

Is there a minimum order?

Our cases are European cases of six bottles. For the moment, we have set our minimum order at one case or six bottles of any given wine. This is because this is the minimum we can order from the winemakers and/or suppliers. However, one way to buy fewer bottles is to buy and share a case among two or more people.

What if I don’t make any order?

No problem at all! Maybe you will find something new and very drinkable the next time.

Can I buy mixed cases?

We do not sell mixed cases but, as with minimum orders, if you buy with others you may be able to make up your own case of different wines.

After I order, how long do I wait for my wine?

Typically, it takes six to eight weeks for ordering, processing, shipping and distribution.

How and when do I pay?

You don’t pay anything until you receive your wine personally. Then you can pay by credit card, debit card, cheque or bank transfer.

How and when is my wine delivered?

We have a free personalised delivery service to your home or to another address of your choice. We ask that you make yourself, or someone else, available to accept your wine in person or we can leave the wine in a safe, dry and convenient place of your choice.

Returns

If you are not satisfied, we offer a full no-quibble refund.

Terms and Conditions

The wine is in boxes of six bottles and includes VAT at 23%.  Prices may change if excise duties vary. If we cannot supply a particular year we will substitute the next available of similar quality and/or price.

Get your samples now!

Now you know what it is all about, why not join us? You will have some great wine samples delivered to your home and all free. Simply send us your email below and we will be back in touch.

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